Keeping you safe in South Africa and Cape Town is a top priority for us. To ensure a pleasurable trip, please keep in mind a few precautions that you can employ on all your travels to South Africa.
At the Airport:
• Do not take cabs that have been recommended by people standing outside the airport terminal.
• Arrange your airport transfer before your arrival in Cape Town;
• Normal Taxi services at the airport is an unregulated industry. Rather download the Uber app. Always make sure you specify the correct suburb on the app.
At your Accommodation:
• Store valuables in the safety deposit box;
• Keep your room locked;
• Make sure that luggage is only given to bell staff, and a receipt is issued for stored luggage;
• Do not leave unattended valuables on chairs, under tables or on restroom hooks.
On the Street:
• Avoid ostentatious display of expensive jewellery, cameras, mobile phones and other valuables;
• Keep your handbag closed or zipped, and your wallet in an inside pocket and not in the rear pocket of your trousers;
• It is ill-advised to carry large sums of money with you;
• Do not walk around talking on your mobile phone in the street;
• Exchange your currency at a bank or at the hotel, not on the street;
• Avoid walking in deserted and dark places at night.
In your Vehicle:
• Plan your route in advance, keep the doors locked and windows up at all times;
• If you haven’t pre-booked your transfers, download the Uber app which would be safer than making use of public transport. Always make sure you enter the correct suburb of the street address;
• Do not leave your mobile phone or other valuables where they visible from outside the vehicle. Rather lock valuables in the boot (trunk) before your departure;
• At night, park in well-lit areas;
• Never pick up strangers or hitchhikers;
• If in doubt about the safety of an area, ask for assistance at your hotel;
• Make sure you have the number of the car rental company at hand in case you get stranded.
ATM and Credit Cards:
• Credit card transactions must be processed in your presence;
• At the ATM always be alert. If you see anything suspicious, stop your transaction and leave;
• Never allow strangers to assist you in any way at ATMs.
Copies of documentation:
• Keep photocopies of all important travel documentation including your passport.
Emergency Contacts:
• Keep a list of local emergency numbers, including police, medical services, and your country’s embassy or consulate;
• The general emergency contact number in Cape Town is +27 21 480 7700;
• Medical Emergency: Option 1: ER24 on +27 10 205 3000 or Option 2: NETCARE 911 on +27 82 911.
Travel Insurance:
• Invest in comprehensive travel insurance to cover medical emergencies, theft, and trip cancellations.